1. Information for residents in the Lakes Estate

2. Information for MK Council tenants in Serpentine Court 

3. Information for homeowners and landlords in Serpentine Court

4. Information for private and Housing Association tenants in Serpentine Court 

5. Information for businesses in Serpentine Court 



1. Information for residents in the Lakes Estate

What is going to happen in the Lakes Estate?

If you live in the Lakes Estate, we will begin engagement with residents about what work needs to be done in late 2017.

Our work here will have a particular emphasis on Serpentine Court, as outlined in the Lakes Estate Neighbourhood Plan.


Why are you only looking at Serpentine Court?

Milton Keynes Council previously carried out investment work to all council properties on the Lakes Estate. This was done to significantly improve the energy efficiency and warmth of the homes, and included cladding, new windows, doors and roof insulation. Serpentine Court did not receive this investment and so is in a much worse condition then the rest of the council owned property in the Lakes Estate.  

In addition to this, the Lakes Neighbourhood Plan that was previously voted on by Lakes Estate residents in September 2015, outlined one key priority, which was the redevelopment of Serpentine Court. The Neighbourhood Plan now forms part of Milton Keynes Council planning policy and so YourMK will work within its guidelines when developing plans for the area.


Are you going to demolish Serpentine Court?

We do not know the scale of the work yet. The investment will be focussing on refurbishment and modernisation, and whilst there may be some demolition, this will only take place after  consultation and discussion with residents.

We want to work with residents to agree the final plan, but we also need to follow guidance set out in the Lakes Neighbourhood Plan that was previously voted on by Lakes Estate residents.


What will happen to the rest of the area?

If you are a council tenant we are fully committed to looking after your home. We will continue to provide an excellent responsive repairs and maintenance service.

If you have a repair that needs attention call us 24 hours a day on 0330 123 2522.


When and how will residents get a say?

We will run sessions with residents in the Lakes Estate in late 2017. Our work here will have a particular emphasis on Serpentine Court, as outlined in the Lakes Estate Neighbourhood Plan.

We will discuss with residents what needs to be done to improve the houses and environment in Serpentine Court.

2. Information for MK Council tenants in Serpentine Court

I am in the process of Right-To-Buy. What shall I do?

You should continue with the process. If and when the time comes that you will no longer be able to purchase your property through the Right-To-Buy process, we will let you know.

 

If my home is knocked down, where will I move to?

We do not have this level of detail yet. There are no specific plans at the moment. In order to develop these plans for your area, there will be extensive consultation, about all the options before decisions are made. If the plan is to replace homes, then we will make any move as stress-free as possible.


Who will cover the costs of being moved if that happens?

It is likely that YourMK would cover the cost of moving council tenants, but the policy and process for this are yet to be agreed.


Will we still be council tenants with the same type of tenancy?

Yes. Your tenancy agreement will be with Milton Keynes Council, and tenants with a secure tenancy will find their tenancy agreement unaffected by regeneration.


Will I need to pay more rent if my home is improved?

You might. The rent of your home may increase due to improvement works, however we expect that any improvement work will significantly reduce the cost of bills for you. This means the overall cost to you will not increase.

 

Is the amount of social housing going to be reduced?

No. YourMK has made a commitment that there will be no overall loss of council owned homes as a result of the regeneration.

All plans will comply with council planning policies regarding the provision of affordable housing.


3. Information for home owners and landlords in Serpentine Court

Does regeneration affect my home as well as council owned homes?

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you.

If the plans are to fully re-develop Serpentine Court, replacing old homes with new ones, we will discuss this with you, and work towards reaching an agreement through a series of one-on-one conversations about the available options.


If, as a homeowner, regeneration of my area means you need my property, I am worried that I am not going to be able to afford to buy another property in Milton Keynes.

We understand that this is a concern. We will engage with you in developing the regeneration plan for Serpentine Court. We will discuss your needs and options personally with you as a homeowner through one to one conversations to reach agreement. 


Will you use Compulsory Purchase Orders (CPOs)?

We hope this won’t be necessary, although it is an option. We will endeavour to reach an agreement with each homeowner in the first instance. If CPOs do turn out to be necessary, then an independent process will be agreed.


How will my property be valued?

If a valuation is a required part of a CPO process, this will be done using an independent valuation procedure.

4. Information for private and Housing Association tenants in Serpentine Court

How will regeneration affect me?

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you. We recommend you speak to your landlord about any future plans they may have.

If the plans are to fully re-develop Serpentine Court, including the property you rent, we will discuss this with you and your landlord.

5. Information for businesses in Serpentine Court

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you.

If the plans are to fully re-develop Serpentine Court, including the property you own or rent for business purposes, we will discuss this with you, and work towards reaching an agreement through a series of one-on-one conversations about the available options.