1. Information for residents in the Lakes Estate

September SC FAQs.doc

Why are we doing regeneration?

Regeneration has 3 strands of work; People, Place and Prosperity.

People:

Place:

Prosperity:


What are the aims of regeneration?


How Long will it take?

What is going to happen to Serpentine Court?

Over the next year, we will develop a regeneration plan that addresses key issues. We want you to be involved in helping create that plan. From September we will run workshops and hold events with you. We want to know what is important to you and what you would like to see happen.


Why are you only looking at Serpentine Court?

The council owned homes, and the external and communal spaces in Serpentine Court, are in need of significant investment, refurbishment or replacement. This is largely due to the age of the properties, how they were built and how they have been maintained.

Over the last 5 years, most of the council owned homes across the Lakes Estate have had significant investment, with new cladding, insulation, windows and doors fitted. These homes, therefore, do not have the same investment requirements as homes in Serpentine Court.


Are you going to demolish Serpentine Court?

We do not know the scale of the work yet. The investment will be focusing on refurbishment and modernisation, and whilst there may be some demolition, this will only take place after consultation and discussion with residents.


What will happen to the rest of the Lakes Estate?

We will work with residents and business owners in Serpentine Court as a priority, but we will also speak to residents across the Lakes Estate, as there are areas of the estate that may be suitable for development, identified in the Neighbourhood Plan.

If you are a Council tenant we are fully committed to looking after your home. We will continue to provide an excellent responsive and maintenance service. If you have a repair that needs attention call us 24 hours a day on 0330 123 2522.


How does this link to the Neighbourhood Plan?

The Lakes Neighbourhood Plan that was previously voted on by Lakes Estate residents in September 2015, outlined one key priority, which was the redevelopment of Serpentine Court. The Neighbourhood Plan now forms part of Milton Keynes Council planning policy and so YourMK will work within its guidelines when developing plans for the area.


How will regeneration be funded?

There are a range of options:


Does YourMK have a plan drawn up?

No. HTA are the architects that have been brought in to create a plan together with residents. The plan needs to be affordable, but there is flexibility in what it looks like. This will be created over a year, with resident input.


Will people who own business or work in the area be included in the consultation?

Yes. There are several businesses in Serpentine Court and we are speaking to them about how this might affect them, in order to make sure the plan developed takes their ideas and concerns in to account.


What Independent Advice will be available for residents and businesses?

Every regeneration programme has an Independent Advisor. Independent Advisors provide one on one support and advice for residents and businesses, focusing on how regeneration affects them. They also work with residents and resident groups to involve them in decision making, set standards and agree how they would like to be engaged with.


How will the Independent Advisor be chosen?

YourMK will select a shortlist of organisations that provide independent advice to residents during the regeneration process. Residents can nominate organisations to this shortlist. Residents will be given the opportunity to meet each of these organisations and choose their preferred company via a vote.


2. Information for MK Council tenants in Serpentine Court

I am in the process of Right-To-Buy. What shall I do?

You should continue with the process. If and when the time comes that you will no longer be able to purchase your property through the Right-To-Buy process, we will let you know.

 

If my home is knocked down, where will I move to?

We do not have this level of detail yet. There are no specific plans at the moment. In order to develop these plans for your area, there will be extensive consultation, about all the options before decisions are made. If the plan is to replace homes, then we will make any move as stress-free as possible.


Who will cover the costs of being moved if that happens?

It is likely that YourMK would cover the cost of moving council tenants, but the policy and process for this are yet to be agreed.


Will we still be council tenants with the same type of tenancy?

Yes. Your tenancy agreement will be with Milton Keynes Council, and tenants with a secure tenancy will find their tenancy agreement unaffected by regeneration.


Will I need to pay more rent if my home is improved?

You might. The rent of your home may increase due to improvement works, however we expect that any improvement work will significantly reduce the cost of bills for you. This means the overall cost to you will not increase.

 

Is the amount of social housing going to be reduced?

No. YourMK has made a commitment that there will be no overall loss of council owned homes as a result of the regeneration.

All plans will comply with council planning policies regarding the provision of affordable housing.


3. Information for home owners and landlords in Serpentine Court

Does regeneration affect my home as well as council owned homes?

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you.

If the plans are to fully re-develop Serpentine Court, replacing old homes with new ones, we will discuss this with you, and work towards reaching an agreement through a series of one-on-one conversations about the available options.


If, as a homeowner, regeneration of my area means you need my property, I am worried that I am not going to be able to afford to buy another property in Milton Keynes.

We understand that this is a concern. We will engage with you in developing the regeneration plan for Serpentine Court. We will discuss your needs and options personally with you as a homeowner through one to one conversations to reach agreement. 


Will you use Compulsory Purchase Orders (CPOs)?

We hope this won’t be necessary, although it is an option. We will endeavour to reach an agreement with each homeowner in the first instance. If CPOs do turn out to be necessary, then an independent process will be agreed.


How will my property be valued?

If a valuation is a required part of a CPO process, this will be done using an independent valuation procedure.

4. Information for private and Housing Association tenants in Serpentine Court

How will regeneration affect me?

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you. We recommend you speak to your landlord about any future plans they may have.

If the plans are to fully re-develop Serpentine Court, including the property you rent, we will discuss this with you and your landlord.

5. Information for businesses in Serpentine Court

If the regeneration plan for Serpentine Court only involves carrying out investment work to council owned properties, this will not affect you.

If the plans are to fully re-develop Serpentine Court, including the property you own or rent for business purposes, we will discuss this with you, and work towards reaching an agreement through a series of one-on-one conversations about the available options.